Supplier Spotlight – Appello Digital Smart Living Solutions webinar and Q&A
On the 3rd of October Appello, a leading provider of technology enabled care solutions will be holding a webinar, which will demonstrate its suite of Smart Living Solutions, allowing attendees to view the features of the suite in action.
Appello Smart Living Solutions, aim to continue its drive of digital innovation within the housing sector. Digital will be critical for future success in the housing sector as shown in a recent white paper.
However, whilst there is undoubtedly a growing awareness of the 2025 digital switchover, which is seeing the drive of digital transformation in some areas, many still cite themselves as ‘not ready’ despite the risks associated with analogue telecare solutions.
While the majority (93%) of housing providers believe that digital will be ‘critical for future success’, nearly half (44%) are not yet ready for transformation, according to research carried out by Appello, a leading provider of technology enabled care solutions, in collaboration with Housing LIN.
The report also found that 86% of housing providers acknowledge the 2025 analogue to digital switchover, which signals a growing industry awareness is driving transformation (the number of housing providers planning for digital has increased from 28% in 2016 to 40% in 2018), yet the sector still shows some resistance.
The research signals why this might be the case, with almost 12% stating that their current telecare provider is unable to monitor digital, highlighting a gap in the market for end-to-end digital solutions providers. Further to this, 9% of housing providers still have no digital plan in place; 7% are not aware of digital solutions; and almost 7% do not see digital as part of their current strategy.
This is the second in a series of comprehensive reports by Appello exploring digital transformation in the housing sector and focuses on the impact of the 2025 analogue telephony switch-off and its impact on telecare services in the sector. In addition, it looks at the broader drivers and expected outcomes of digital and how prepared the industry is today versus 2016, when the initial report was released.
This research really highlights the risks to residents currently using analogue systems. As the telecom’s infrastructure transitions to digital, we’re already witnessing an increase in telecare call failures year-on-year and a decline in service. Recent research by the TSA found a 7.5% analogue first-time call failure rate, and we have seen that exceed 10% in some places.
Appello aims to understand where there are obstacles to digital advancement, from budgetary constraints to contractual obligations. It’s seen so many positives for those housing providers who have made the transition away from analogue and are keen to look at why and how to drive digital adoption more widely in the housing sector.
By attending The Smart Living Solutions webinar participants will gain an understanding into the organisational benefits of starting a digital journey, with an opportunity to see the features of Smart Living Solutions in action and ask questions throughout. They will see how the use of video can transform the support given to residents, and how this encourages a heightened sense of community environment, as well as providing proactive insights into the health and wellbeing of the resident.
For further details on the webinar please visit: https://my.demio.com/ref/GfZjBGogX6Z9qYkZ