Consortium Procurement Surgeries for Electronic Payment Services

We want to speak to members who are you currently working with us on the Electronic Payment Services Framework or who have an interest in electronic payment services in general. We are hoping to undertake a series of surgeries throughout June to find out our members’ views on the current electronic payment services agreement, the challenges, what they would like to see going forward and their requirements in general.

We are planning to hold four surgeries in the North East, Yorkshire and Scotland, the North West and North Wales, the Midlands and the South and South Wales. The events will offer attendees the opportunities to talk with our Head of Procurement, Louise Chase and Procurement and Contracts Officer, Drew Frame about any issues they are experiencing and any feedback they have. The responses will then be taken forward to help improve the framework for members.

If your organisation is interested in attending one of the above events further details can be found here or please get in touch with Drew Frame at or calling by 01915661035.

tenants contents insurnace

Top 11 Benefits to using our Tenants’ Contents Insurance framework

Due to the success of previous frameworks, we launched our newest Tenants’ Contents Insurance framework in April this year with the insurance broker Marsh Ltd. and appointed supply partner RSA Group.

Here are the top 11 benefits this fantastic scheme brings to our members:

  1. Our TCI framework is the only OJEU compliant insurance scheme in the UK. It has been developed in a full compliance with the Public Procurement Regulations 2015 so landlords using the scheme have a complete peace of mind when it comes to legal compliance.
  2. Another added benefit of using the scheme is that the application process is simple, fast and can be done over the phone or online.
  3. We conducted a rigorous tender process which appointed the most economical advantageous candidate to be appointed as a supply partner. We can reassure members that the appointed supply partner, RSA Group showcased the best quality service during the tender process and we have received some fantastic feedback from members who already utilise the framework.
  4. There is no cost to landlords, who are members of Consortium Procurement to utilise the scheme. All you need to do is contact us and express your interest in the scheme and we’ll take it from there.
  5. Portfolio rating structure: As the scheme is open to all members of Consortium Procurement the risk is geographically spread. If one particular landlord has a bad claims performance with for example weather perils their tenants are not penalized because other landlords within the portfolio may not have suffered with poor claims performance. This provides a great degree of stability and peace of mind for landlords knowing that one bad claims performance year will not mean their tenants premiums increase.
  6. Set pricing: Premiums are based on 3 Rating areas that cover all postcodes within the UK. The premium the tenant pays includes Insurance Premium Tax and any commissions. The price is fixed dependent on the first two letters of the postcode and there are no blighted postcode areas or any parts of a landlord’s housing stock that we will not offer insurance to.
  7. We provide landlords utilising the scheme guidance and support with the marketing and promotion of the framework to their tenants. We act as a first point of contact for landlords’ enquiries and strive to help in every way we can.
  8. We have developed a unique knowledge sharing online portal which provides all the advice landlords need to grow their scheme and avoid common risk. The portal complements the Tenants Contents Insurance framework and is developed for landlords to share best practice, download materials and receive regular updates.
  9. Risk Management – The availability of low cost accessible Home Contents Insurance not only benefits the tenant but also the Landlord. If a tenant suffers a loss and they are not insured it adds additional pressure to the resources a Landlord has available and although Landlords are not responsible for a tenants contents it is often the Landlord who provides help and assistance in the event of a large claim such as a fire or theft.
  10. Under the TCI scheme, tenants have the flexibility to pay weekly, fortnightly, monthly, and annually by four means: payment card, payment app, direct debit and cheque. One of the most important aspects of the development of the new framework was to ensure that every avenue for payment is covered in order to provide users with the flexibility they deserve. We are excited that we are now able to maximise customer experience by offering tenants on the scheme a new modern and easy way of paying their premium securely via smart phone app.
  11. To make it as easy as possible to run the scheme, we offer a help and advice service for landlords. For instance, our partner RSA’s Landlord Handling Instructions, a step-by-step guide covering everything from what to do if there’s an issue with an application form, taking care of renewals or how premiums should be paid. This personal service sets us apart from our competitors and offers a huge benefit for the landlord.
commercial insurance broker

We are advertising for an Insurance Broker

We are seeking an Insurance Broker to work with our procurement team on a consultancy basis to establish The Commercial Property and Liability Insurance framework. This new framework will be aiming to provide an all-encompassing best in class insurance policy for our members that will allow them to have broad insurance cover that is affordable and deals with all of the services they provide.

We will be looking for the below knowledge and expertise during the recruitment process:

  • Good relationship with insurance providers, large scale and niche. Offer wide range of value added services and continually adds to relationships. Ensure VFM for members
  • Tailor risks according to member needs this can include a review/advice and guidance on policy wording
  • Staff training to high level e.g. industry standards
  • Procurement expertise and track record of consultancy and brokerage
  • Technical knowledge of products and sectors e.g. housing, NHS etc.
  • Compliance record with FCA, Anti-Corruption, PCR 2015
  • T&C’s to be provided by consultant.
  • Ability to work nationwide and provide coverage to all members, England, Wales, Scotland and Northern Ireland
  • Reports and analysis – performance, spend and engagement figures.

We would like to invite interested Brokers to an engagement session on 7th November 2017 to gather feedback on the above. Please contact Drew Frame at or call 0191 566 1035 to confirm your attendance and allocated meeting time.

allpay logo

allpay VAT update – legal advice

Following our previous updates regarding contracts under our Electronic Payments Services framework, our legal advisors have reviewed the member supply agreement in detail and advised that the key clause to review is 8.1. This states that unless otherwise agreed in writing, the prices quoted are “exclusive of value added tax (if any)” therefore, having also reviewed current case law, their advice is that the buyer (member) is obliged to pay in addition to the price any VAT that may be chargeable on the supplies. We will continue to provide updates to members on this issue and are working closely with allpay to ensure we are informed of progress on their legal proceedings against HMRC.

Are your properties gas-ready for the winter?

With winter knocking on our doors, it’s vital for public organisations who own or manage properties,  to have their gas appliances serviced and safety checked to prepare them for the cold months. Winter weather highlights how much we rely on gas to keep us warm, cook our meals and provide hot water.

We realise the pressure landlords face having to comply with the Gas Safety (Installation and Use) Regulations 1998; therefore we offer an easy-to-access, effective and fully compliant route to procuring their gas requirements. Our framework for Heating Systems provides a flexible and thorough specification that would cover a range of works and services, and varying member organisation needs from a contract perspective.

In order to offer full flexibility of works and services to member organisations, and to reflect the make-up of the market place, the framework agreement offers 6 lots; 3 of which cover domestic requirements and 3 covering commercial requirements:

  • Lot 1: Servicing, Maintenance, Repair, Refurbishment and necessary ad-hoc replacements for Domestic Heating Systems
  • Lot 2: Installations of Domestic Heating Systems via capital investment scheme(s)
  • Lot 3: Consultancy and Auditing Services in relation to Domestic Heating Systems
  • Lot 4: Servicing, Maintenance, Repair, Refurbishment and necessary ad-hoc replacements for Commercial Heating Systems
  • Lot 5: Installation of Commercial Heating Systems via capital investment scheme(s)
  • Lot 6: Consultancy and Quality Audits in relation to Commercial Heating Systems

We have appointed 19 of the most renowned gas and heating providers to our framework securing top quality service for members utilising the framework. All 19 supply partners have been rigorously tested proving high quality performance and deep understanding and professionalism in their subject areas.

All of our framework agreements and fully EU and UK Directive compliant and deliver value for money and peace of mind. We offer flexible specifications to meet members’ specific requirements and we act as a first point of call, should members experience any difficulties while utilising their contracts.

If you would like to receive more information about this framework, please contact the Consortium Procurement team on 0191 511 1173 or email us at

gas safety week logo

Gas Safety Week: Fighting for a Gas Safe nation

We are proud to be supporting Gas Safety Week 2017, taking place 18th – 24th September.

Gas Safety Week is an annual safety week to raise awareness of gas safety and the importance of taking care of your gas appliances. It is co-ordinated by Gas Safe Register, the official list of gas engineers who are legally allowed to work on gas.

Badly fitted and poorly serviced gas appliances can cause gas leaks, fires, explosions and carbon monoxide poisoning. Every year thousands of people across the UK are diagnosed with carbon monoxide poisoning. It is a highly poisonous gas. You can’t see it, taste it or smell it, but it can kill quickly with no warning.

Landlords are legally responsible for the safety of their tenants. Landlords should make sure maintenance and annual safety checks on gas appliances are carried out by a Gas Safe registered engineer.

Our framework for Heating Systems assists our members in complying with the Gas Safety (Installation and Use) Regulations and in delivering safe accommodation to their customers, employees and the general public.

If you’re a landlord, you are legally obliged to make sure:

  • Pipe-work, appliances and flues provided for tenants are maintained in a safe condition.
  • All appliances and flues provided for tenants use have an annual safety check. Set a reminder so you don’t forget at
  • Maintenance and annual safety checks are carried out by an engineer registered with Gas Safe Register.
  • All gas equipment (including any appliance left by a previous tenant) is safe or otherwise removed before re-letting.
  • A Gas Safety Record is provided to the tenant within 28 days of completing the check or to any new tenant before they move in.
  • You keep a copy of the Gas Safety Record for two years.

Before any gas work is carried out always check the engineers ID card and make sure the engineer is qualified for the work you need doing. Encourage your tenants to do the same.

For more information and to find and check an engineer go to or call 0800 408 5500.

For further information on the Heating Systems framework, check out it’s dedicated section or email us at

mcp environmental ltd

MCP Environmental Ltd – Consortium Procurement processes

MCP Environmental Ltd have been on our Asbestos Management Services framework for a number of years. In the next few lines Chris Roe, Commercial & Bid Director for MCP Environmental Ltd talks about his view on Consortium Procurement’s working processes and practices and shares his experience of his mutual working with the Consortium Procurement team.

MCP Environmental case study

Portfolio Items